---
title: "Frequently asked questions about Nuevabaño products"
description: "Answers about Nuevabaño bathroom products, where to buy them, technical sheets, materials and how to become a distributor."
url: https://www.nuevabano.com/en/faq/
language: en
---

# Frequently asked questions

The questions we are asked most often by installers, architects and distributors.

## General questions

**Where can I buy Nuevabaño products?**

Nuevabaño is sold through importers, distributors and showrooms. Send us a message from the contact page with your country and we will direct you to the right partner.

**Do you sell directly to individuals?**

No. This website presents the collections; orders go through our distributors and partner showrooms.

**Where can I find the dimensions and technical drawings?**

Every product page shows the main specifications and the technical drawings. The technical sheets and the full catalogue can be downloaded as PDF from the downloads page.

**Are the toilets supplied with a seat?**

Yes. Vega toilets are sold as a pack with a quick-release soft-close seat, stainless steel hinges and a fixing kit. The concealed frame and the flush plate are chosen separately.

**Which materials do you use?**

Glazed sanitary ceramic for toilets and basins, seamless sanitary acrylic for bathtubs, 6 mm tempered glass with chrome aluminium profiles for shower screens and doors.

**Can shower screens be installed on uneven walls?**

Yes. Aire Walk-In screens and Corsa doors and enclosures have wall profiles that absorb ±20 mm on each side.

**How can I become a distributor?**

Fill in the application form on the distributors page. We review every application and reply to discuss your market.

## LED mirrors

[View the collection](https://www.nuevabano.com/en/collections/led-bathroom-mirrors/)

**Do Luz mirrors fog up after a shower?**

Every Luz mirror has a built-in anti-fog function that keeps the surface clear after a hot shower.

**How is the light switched on?**

With the One Touch sensor on the glass. A single touch switches the backlight on or off.

**Which sizes are available?**

Luz Round comes in Ø 60 cm and Ø 80 cm. Luz Square comes in 60 × 80 cm and 80 × 80 cm.

## Wall-hung toilets

[View the collection](https://www.nuevabano.com/en/collections/wall-hung-toilets/)

**Is the seat included with Vega toilets?**

Yes. Each Vega toilet is sold as a pack with a quick-release soft-close seat, stainless steel hinges and a fixing kit.

**Are the concealed frame and flush plate included?**

No. Vega toilets fit standard concealed frames with 18 cm fixing centres and a horizontal outlet. The frame and the flush plate are chosen separately.

**What does rimless mean?**

The bowl has no rim under its edge, so there is no hidden area where dirt and limescale can build up. Cleaning is faster and more hygienic.

## Countertop basins

[View the collection](https://www.nuevabano.com/en/collections/countertop-basins/)

**Is the waste included with the basins?**

No. Evona and Felis are supplied without waste, so you can choose a waste and trap in the same finish as the tapware.

**Which tap goes with which basin?**

Evona has no tap hole and works with a wall-mounted tap or a tall basin mixer. Felis has one tap hole on its rear deck for a standard single-hole basin mixer.

**Is there a black version?**

Yes, Evona is available in matt black as well as gloss white. Felis is available in gloss white.

## Bathtubs

[View the collection](https://www.nuevabano.com/en/collections/bathtubs/)

**What is the difference between Torino and Torino Muro?**

Torino is freestanding and is accessible from every side. Torino Muro has a flat back that sits against a wall, which saves space and allows a wall-mounted tap.

**Is the waste included?**

Yes. Both bathtubs are supplied with a central waste and an overflow. The tap is chosen separately.

**What material are Torino bathtubs made of?**

Seamless sanitary acrylic, which is light, warm to the touch and easy to clean.

## Walk-in shower screens

[View the collection](https://www.nuevabano.com/en/collections/walk-in-shower-screens/)

**Which widths are available?**

Aire Walk-In comes in 80, 100 and 120 cm widths, all 200 cm high.

**Can it be installed on an uneven wall?**

Yes. The wall profile allows ±20 mm of adjustment on each side to compensate for walls that are out of plumb.

**Is a shower tray required?**

No. Aire Walk-In is designed for level-access showers on a tiled floor with a floor drain. It can also be installed on a low-profile shower tray.

## Shower doors and enclosures

[View the collection](https://www.nuevabano.com/en/collections/shower-doors-and-enclosures/)

**How do I build a corner shower with Corsa?**

Combine a Corsa sliding door (100 to 160 cm) with the Corsa 80 cm fixed side panel. For a compact square shower, choose the Corsa 80 × 80 cm corner enclosure.

**What is the height of Corsa doors?**

All Corsa doors, the side panel and the corner enclosure are 200 cm high.

**Is the shower tray included?**

No. Corsa doors and enclosures are supplied without a tray or tapware. They can be installed on a shower tray or on a level tiled floor.
